📬 Contact Us

We’re Here for You — Always.

Whether you have a question, need help with an order, or just want to say hello — the Noviea team is ready to assist you. We believe in real support from real people, so expect kind, helpful responses from our team — not robots.

📧 Email Us

The best way to reach us is by email. We typically respond within 24 business hours (usually much faster!).

Support & General Inquiries:
contact@noviea.com

📦 Order & Shipping Questions

If you’re writing about an order, please include your order number and full name so we can help you as quickly as possible.

Need help with:

• Tracking your package?

• Modifying or canceling an order?

• Reporting a damaged item?

We're on it! Just send us a message or check our Returns & Refund page for quick answers.

🕒 Business Hours

We’re based in [Your Country or Time Zone], and our customer care team is active during:

Monday – Friday: 9:00 AM – 6:00 PM California Time Zone
Saturday & Sunday: Closed (but still checking messages occasionally)

💬 Connect on Social

Stay updated, inspired, and feel free to send us a DM if it’s easier for you:

• Instagram: @noviea.official

💡 Still Need Help?

If you’ve checked our FAQ and still have questions, we’re always happy to help. Your experience matters to us, and we want to make sure every step of your journey with Noviea feels smooth and magical.

Thanks for being part of the Noviea family — we can’t wait to assist you! 🖤